FAQS

Frequently Asked Questions

You can book directly through our website by searching your travel dates and selecting your desired property. Just enter your check‐in, check‐out dates, and number of guests, then follow the booking steps.

100% refund up to 14 days before arrival

50% refund up to 7 days before arrival

We feature a variety of stays, including:

  • Clermont Guest House – a cozy pet-friendly studio with essential amenities.

  • Stay Outback Clermont – a spacious multi-bedroom holiday home suitable for families and groups.

Standard check-in is usually after 2:00 PM–3:00 PM, and check-out is by 10:00 AM. Times may vary slightly by property — please confirm details when booking or contact us if you need flexibility.

Yes — children are welcome at all properties. Just make sure the total number of guests does not exceed the maximum limit stated in the listing.

Some of our properties — like Clermont Guest House and Stay Outback Clermont — are pet-friendly, but please check the specific listing details before booking so you understand any pet size limits or rules.

Typical amenities include:

  • Free Wi-Fi

  • Air conditioning

  • Parking

  • Kitchen or kitchenette facilities

  • Pet-friendly spaces (where indicated)

  • Comfortable bedding and linens

Specific amenities will be shown on each property’s listing page.

Yes — all stays include a standard cleaning service between guest visits. For extended stays or additional service requests, let us know and we’ll assist.

Our guests enjoy local parks, natural reserves, golf courses, and exploring central Queensland heritage. Clermont also serves as a gateway to rural adventures and local dining experiences.

You can reach us using the contact details provided on this website or in your booking confirmation.

No. Smoking is strictly not permitted inside any of our properties. This includes cigarettes, e-cigarettes, vaping devices, and any other smoking products.